What you should know about psychometric tests—and how they are being applied in the workplace By Kimberly Olson Skills and knowledge are key in the workplace. But personality traits—persistence, helpfulness, the ability to manage stress—also influence how well we fare in a role. To assess those traits,...
As star employees fly the coop, managers have an opportunity to change course for the better By Katie Morell It was a little more than a year into the COVID-19 pandemic—May 2021, to be exact—when then–Texas A&M associate professor of management Anthony Klotz coined the term “the great...
Flexing new muscles to build and lead the hybrid office By Aditi Malhotra It has been a full three years since the COVID-19 pandemic put us all in lockdown mode. Jog your memory back to the time when social distancing and lockdown measures started emerging, and you may...
The pandemic has scrambled the workplace as we knew it. It’s time to start shifting to fit the workplace of the future. By Janet Heit “Human contact is so important to me,” says Dara Chapman, a case manager at a New York City social services agency, recalling the...
As newer platforms like Slack and Microsoft Teams begin taking root, companies are beginning to rethink their reliance on email By Sheryl Nance-Nash Remember back in the 1990s when email was the best thing since penicillin? It brought the convenience of putting your thoughts together day or night...
COVID-19 forced leaders to quickly learn how to balance empathy for their staff while continuing to achieve results When the COVID-19 pandemic arrived, Salene Hitchcock-Gear, president of Individual Life Insurance at Prudential Financial, recalls thinking, “‘We’ve got to do something, we’ve got to do it really quickly,...
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