CEO, Seniors Interim CEO, Healthcare at Sodexo, North America
Zeta Smith is a leader known for developing talent and driving growth. As CEO of Sodexo North America Seniors, she oversees more than 3,600 employees in more than 500 senior communities throughout the U.S. Her relentless focus on progress consistently moves senior living communities forward, implementing evidence-based innovations powered by teams who are deeply committed to care.
Ms. Smith is a member of Sodexo’s Healthcare and Seniors Global Executive Committee and the North America Regional Leadership Committee for Sodexo, the global leader in Quality of Lifeservices. Operating in 64 countries, Sodexo’s 420,000 employees serve 100 million consumers each day through On-site Services, Benefits and Rewards Services, and Personal and Home Services. As CEO, Ms. Smith champions Sodexo’s commitment to supporting diversity, inclusion, and safety, while upholding the highest standards of corporate responsibility and ethical business conduct.
Ms. Smith’s approach is to focus on what one can control and do well –in her case, this means building engaged, motivated teams to deliver results. Ms. Smith’s innovative leadership in the senior living industry strengthens partnerships with communities to deliver exceptional experiences and optimized performance. With over 25 years of experience, spanning multiple industries, she leads teams through extraordinary growth and evolving market trends.
She serves as a national board member of Girl Scouts of the USA and previously served as a board member of Junior Achievement of Washington. As a member of Women Business Collaborative, her efforts accelerate the advancement of all women in business.
Prior to joining Sodexo, Ms. Smith served as a Senior Vice President at Starbucks, where she was responsible for growth and development of over 4,000 stores in 37 states. Prior to Starbucks, Ms. Smith spent over 15 years at ExxonMobil, progressing through corporate and field operation management roles. She received a Bachelor of Science from the University of Maryland and an MBA from George Mason University, where she was a member of the Gamma Sigma Honors Society.