Jeanette Kilo-Smith

Chief Diversity Officer, Head of Diversity, Inclusion, Equity and Belonging (DIEB) | Zurich North America

Jeanette Kilo-Smith is Chief Diversity Officer, Head of Diversity, Inclusion, Equity and Belonging (DIEB) at Zurich North America where she is responsible for the development, implementation, and assessment of DIEB strategies and programming. She partners with the leadership team to ensure continued progress on its DIEB strategy, ensuring alignment of efforts across its Executive Diversity and Inclusion Council (EDIC), its business/function Advisory Councils, its Employee Resource Groups (ERGs) and its community investment efforts focused on social equity.

Specializing in Diversity and Inclusion, Kilo-Smith has more than 20 years of Human Resources experience at Fortune 500 companies. She has held several senior level positions where she has developed successful strategies and initiatives.

Jeanette served as director of diversity and Inclusion at Thermo Fisher Scientific, and Director of Diversity Management, Human Resources, and EEO/AA for Walgreens. She also served as Vice President, Diversity and Inclusion for Walmart and as Global Chief Diversity Officer for Motorola.

Diversity Woman Magazine, named Jeanette as one of the Elite 100 Black Women Leaders in 2022. Other accolades include Excellence in Global Inclusion and Diversity from SAVOY Magazine in 2010 and the Champion Award from Diversity Edge Magazine in 2008.

Jeanette holds a Bachelor of Science in Human Resources Management from DePaul University in Chicago, graduate coursework from Keller Graduate School of Management in Chicago and is a Certified Diversity Professional (CCDP) in Diversity Management from Cornell University in New York. She serves on a variety of boards and councils including the YWCA – Chicago, and the Center for Workplace Compliance (CWC) Board.

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