Crystal Andrews Banks

Global Head, Diversity, Equity, Inclusion & Belonging | The Kraft Heinz Company

Crystal Andrews Banks (she/her/hers) is the Diversity, Equity & Inclusion Director at Ulta Beauty. As a proven cultural transformation change agent with over ten years of experience, she furthers Ulta’s D&I efforts by identifying and formulating viable solutions to drive innovation. She drives the organization’s D&I strategy, serves as the enterprise D&I consultant, and provides oversight for a myriad of diversity initiatives. Crystal’s background includes stints in Marketing and Internal Communications which assist in her big picture ideology and creative approaches. She studied at St. John’s University and received her MA in Sociology and BS in Communication with a business minor while a member of the Women’s Basketball Team. A sought after thought leader and speaker, she was recognized by Essence Magazine as a revolutionary beauty industry executive and selected as one of Crain’s Chicago Business’ Notable Executives in Diversity, Equity and Inclusion. She also serves as the Chair of the Retail Industry Leaders Association D&I Leadership Council and a Board Member of Girls in the Game. Previously, Crystal worked at the Federal Reserve Bank of Chicago, KPMG, Baxalta and Johnson Controls where she added value to develop and strengthen their D&I agendas.

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