Invited nine years ago to create her position as global chief diversity officer for Sodexo, Rohini Anand had her work cut out for her­—the provider of food and facilities management had nearly 400,000 employees in more than 80 countries. Since then, Anand has proven herself...

Nancy Friedman, president of Telephone Doctor, a customer service training company in St. Louis, MO, frequently writes about cell phone etiquette. Here, she shares with DW some of the most typical “Cell Phone Personalities.” The Shouter - Thinks everyone is hearing challenged. The Secret Talker – Covers the receiver and looks as though she’s delivering information for the CIA.

From Cabernets to Chardonnays, Alyssa Rapp loves wine. While serving as copresident of the wine club at Stanford, where she earned her MBA, the young entrepreneur decided to parlay her passion into a career. “I realized something seismic was happening in the wine industry, with...

The Wayans family is known for its humor. But Kim tackles more serious issues in her new children's books. ...

Years ago, Susan Ballard waited backstage to speak at a McDonald’s Woman Owner Network conference featuring the company’s top executives. The tone of the conference reflected the tone of many of the conferences she had attended: the McDonald’s system is strong, and business is good. Ballard...

When Meredith Moore started her new job in 2006, “there was a lot of excitement from family and friends,” she says—which was new. After all, her previous jobs had been in finance. “In finance, when you try to explain what you do, people just say...