Kristen Valdes

Founder & CEO, b.well Connected Health

Kristen Valdes is currently the Founder and CEO of b.well Connected Health. Most recently, Kristen was the VP of Government Claims and XLHealth at United Healthcare, the largest health insurance company in the country. As VP, Kristen was responsible for oversight and performance  of  claim  operations,  enrollment,  customer  service,  data  warehousing,  advanced analytics,  medical  economics,  financial  forecasting, valuation regulatory and policy, audit, payment integrity, administration, and was the plan representative for legal activity for the Care Improvement  Plus  plans.  In her role, Kristen was responsible  for  maintaining  and  growing  the profitability  of  the  plan  and was  instrumental  in  the  acquisition by UnitedHealth Group in late 2010 for $2.4 billion.

Kristen began her career in the financial services industry. She then moved into the Medicare and Medicaid space focusing on program reform and cost containment efforts. Kristen worked closely with the FBI and OIG in these various roles to develop programs and tools to safeguard government funds. She later joined a Baltimore-based disease management company where she was responsible for developing advanced predictive models to isolate gaps in care and intervention opportunities for seniors with chronic conditions. Her role quickly transformed into building back office operations and technology as the Vice President of Operations and Technology for XLHealth. As they transitioned to become the fastest growing and most profitable Medicare Advantage Special Needs Plan in the country.
Kristen and five members of the b.well leadership team have worked together for over 10 years and built successful and profitable businesses in this industry.